Credit Guide

1. About Us

Nick McMahon is a Credit Representative authorised under an Australian Credit Licence (ACL).

We provide credit assistance, which includes:

  • Assessing your financial situation
  • Recommending suitable loan products
  • Submitting applications to lenders on your behalf

We do not lend money directly.

2. Our Licensing Details

Nick McMahon is authorised as a Credit Representative of:

Quantum Business Finance Pty Ltd
Australian Credit Licence Number: 395230

Credit Representative Number: [XXXXXX]

3. The Services We Provide

We assist clients with:

  • Asset finance (vehicles, equipment, machinery)
  • Commercial lending solutions
  • Refinancing and restructuring

Our role is to:

  • Understand your needs and objectives
  • Recommend suitable loan products
  • Facilitate applications with lenders

4. Our Responsible Lending Obligations

Before recommending a loan, we are required to:

  • Make reasonable inquiries about your:
    • Financial situation
    • Requirements and objectives
  • Take reasonable steps to verify your financial information
  • Assess whether the credit is not unsuitable for you

You should ensure all information you provide is accurate and complete.

5. Lender Panel

We work with a panel of lenders, which may include:

  • Banks
  • Non-bank lenders
  • Specialist asset finance providers

We are not obligated to recommend products from all lenders in the market.

6. Fees & Charges

In most cases:

  • You will not be charged a fee for our services

However, we will disclose any fees payable by you before proceeding.

7. Commissions

We may receive commissions from lenders, including:

  • Upfront commission (paid on settlement)
  • Ongoing commission (trail, where applicable)

These commissions:

  • Are paid by the lender
  • May vary depending on the product and lender

You may request further details about commissions at any time.

8. Conflicts of Interest

As we receive commissions from lenders, this may influence the products we recommend.

However, we are required by law to act in your best interests and recommend suitable products.

9. What to Do If You Have a Complaint

We are committed to resolving complaints quickly and fairly.

Step 1: Contact Us

Nick McMahon
nick.m@quantumbusiness.com.au
0413 119 148

We will acknowledge your complaint within a reasonable timeframe and aim to resolve it within 30 days.

Step 2: External Dispute Resolution

If your complaint is not resolved, you can contact:

Australian Financial Complaints Authority (AFCA)
Website: https://www.afca.org.au
Phone: 1800 931 678

AFCA provides a free, independent dispute resolution service.

10. Things You Should Know

  • We rely on the information you provide
  • Incorrect information may impact loan suitability
  • Loan approval is subject to lender criteria